Hello, my name is Sonali Zaveri.I'm a design technologist and design system leader.
I'm currently leading design infrastructure at Flatiron Health, which includes design systems, design technology, and brand design.
The Word on the Street
"I had the pleasure of directly managing Sonali in my role as VP of UX at OpenGov. Sonali brings a unique skill set to her role—she's a phenomenal designer, a sharp front-end developer, and a dedicated servant leader to her team. While at OpenGov, she single-handedly ran the design system, scaled adoption, led the company's extensive accessibility program, and led product design for several key initiatives. Her work ethic and passion for excellence are inspiring. Sonali is an asset to any organization. Most importantly, she was a delight to work with and I hope to work with her again soon."
- Richard Baker, Former VP of UX at OpenGov
Highlights from my work
Explore some short summaries on projects I’ve led. If you're interested in learning more about my work, please reach out via email or LinkedIn.
Building a Reliable, Scalable Design System
At Flatiron Health, I lead the design system and component library, partnering with engineering and product design to improve consistency and development speed. I strengthened the system architecture, expanded key components, and implemented a release and testing process that has maintained a zero-incident record for more than two and a half years, while supporting teams in applying patterns consistently.
Measuring & Communicating Design System ROI
To help the organization understand the tangible impact of design systems, I developed a comprehensive ROI tracking framework that quantifies engineering hours saved through component usage. This work revealed average quarterly savings of over $80K and a 120% quarterly return on investment, helping secure strong executive sponsorship and increased adoption across product teams. The framework also informs prioritization, guiding where new components and tooling will deliver the greatest value.
Building New Products & Ventures
At ideas42 Ventures, we partnered with entrepreneurs who have lived experience in the problems they’re solving and build businesses alongside them. I’ve guided multiple ventures from an initial problem statement to a first product launch—leading user research, product strategy, roadmap development, and full product design along the way.
Designing with Behavioral Science
At Opower (now part of Oracle Utilities), I used behavioral science to influence energy-saving actions among utility customers. Today at Flatiron Health, I collaborate closely with behavioral scientists to embed proven behavioral psychology principles into every product we build, ensuring our solutions drive real-world behavior change.
Innovating at Enterprise Scale
At Oracle Utilities, I led the vision for a modern, customer-focused SaaS version of our flagship on-premise product used by service center representatives. Drawing from first-hand observation of customer workflows and Oracle’s existing cloud capabilities, I developed and presented a new product direction to customers at our annual conference.
Implementing & Scaling a Design System
When I joined OpenGov, the design system was underutilized and unable to keep pace with the company’s growth. I redesigned and built key components, introduced new cross-team processes, and created a roadmap that aligned the system with business goals—ultimately increasing adoption and improving development velocity.
Launching an Accessibility Program
To transform accessibility from a gap into a competitive advantage, I secured support to launch a company-wide accessibility program. I developed and delivered accessibility training for all engineers, hired dedicated testing resources, and established processes that moved us toward ADA compliance across our product suite—critical for serving government customers.
